Refund & Cancellation Policy

Last Updated: 01 December 2025

Refund & Cancellation Policy

This Refund & Cancellation Policy explains how refunds, cancellations, and subscription changes are handled for services provided by BrandingCard.in ("Company", "we", "our", or "us").

By purchasing any subscription or service from BrandingCard.in, you agree to this policy.


Nature of Service

BrandingCard.in provides digital services, including Digital Business Cards and subscription-based features.

Since all services are delivered electronically and users receive immediate access after successful payment, special refund conditions apply.


Subscription Cancellation

Users may cancel their subscription at any time from their account dashboard or by contacting our support team.

Cancellation will stop future renewals but does not automatically entitle the user to a refund for the current billing period.


Refund Eligibility

A refund may be considered only under the following circumstances:

  • Payment was charged more than once for the same subscription.
  • The purchased service could not be activated due to a confirmed technical issue on our side.
  • A confirmed cancellation request was submitted before service activation.
  • Any refund approved by BrandingCard.in after reviewing the specific case.

Refund requests must be submitted within 7 days of the original purchase.


Non-Refundable Cases

Refunds will not be provided in the following situations:

  • The Digital Business Card has already been created or used.
  • The subscription has been activated successfully.
  • The user changes their mind after purchase.
  • The user does not use the purchased service.
  • Issues caused by the user's device, browser, internet connection, or third-party services.
  • Account suspension due to violation of our Terms & Conditions.

Trial Plans

If a trial plan is offered:

  • Users may cancel the trial before it expires to avoid future subscription charges.
  • Once a trial converts into a paid subscription, the normal refund policy applies.

Plan Upgrades & Downgrades

Users may upgrade or downgrade their subscription according to available plans.

  • Upgrades become effective immediately after successful payment.
  • Downgrades or cancellations will apply from the next billing cycle.
  • No partial refunds will be provided for unused subscription periods.

Refund Process

If a refund request is approved:

  • Refunds will be processed to the original payment method whenever possible.
  • Processing time is generally 5–10 business days, depending on the payment provider or bank.
  • Transaction fees charged by payment gateways, if any, may be deducted where applicable.

Chargebacks

Before initiating a chargeback through your bank or payment provider, please contact our support team.

Fraudulent or abusive chargebacks may result in:

  • Temporary account suspension
  • Permanent account termination
  • Restriction from using future BrandingCard.in services

Service Availability

While we strive to provide uninterrupted service, temporary downtime due to maintenance, server issues, security updates, or events beyond our control shall not qualify for a refund.


Changes to This Policy

BrandingCard.in reserves the right to update or modify this Refund & Cancellation Policy at any time.

Any changes will become effective immediately after being published on this page.


Contact Us

If you have any questions regarding this Refund & Cancellation Policy, please contact us.

Email: support@brandingcard.in

Website: https://brandingcard.in

Address:

Bhanu Nagar, P.O. Sevoke Road,

Siliguri – 734001,

West Bengal, India.